#NEXTIVA SUPPORT CHAT CODE#
This enables DevOps to deploy code in real time and iterate on possible improvements to products or core services without affecting actual customers, significantly reducing time-to-market for critical features and fixes.
In addition, with Controller Nextiva can leverage NGINX Plus to dynamically provision production‑like development environments quickly and easily. Handling softphone application and reverse proxy traffic.Serving as the edge source in the DMZ for distributing VoIP phone configurations.Relaying server-to-server mutual TLS (mTLS) traffic between applications.For Nextiva, this is critical functionality, especially with NGINX Plus performing multiple functions on the network including: NGINX Controller solves this problem by enabling the engineers to deploy security patches and upgrades to any instance from a centralized dashboard, thereby greatly reducing the resources needed to maintain the network and ensure compliance with internal security requirements.īut Controller also enables Nextiva to monitor the performance, usage, and other metrics of individual NGINX Plus servers across the entire footprint through a single view.
The existing method of individually managing instances was creating additional complexity and costing valuable time. To improve overall network efficiency and performance, as well as limit user downtime, Nextiva system engineers needed a way to centrally manage the entire NGINX Plus footprint. With their NGINX Plus infrastructure serving more than a billion requests every hour (and growing), it was critical for Nextiva to have control over the entire footprint, regardless of geographic location. And there were components within the network architecture, such as HAProxy and load balancers, which didn’t have features such as session persistence that Nextiva system administrators needed to improve the overall performance of their services.
Also, it was difficult to test or roll out new product features and updates without a centralized tool. With an existing NGINX Plus footprint of 30 instances, it became clear that addressing the maintenance of individual NGINX Plus installations, such as monthly updates to comply with internal security requirements, wasn’t efficient. But with a geographically distributed architecture spanning eight data centers across the United States, managing the complexity of server deployment, patching, and upgrading was proving troublesome and costly. Nextiva prides itself on providing the highest level of service to its many customers who rely on them for phone, fax, and other critical business communication channels. They provide a variety of connected communication tools for businesses around the world, including Voice over IP ( VoIP ) phone service, CRM, surveys, online chat, collaboration tools, analytics, and fax services. Nextiva is a business communications company dedicated to empowering organizations to manage their communications, productivity, and customer relationships on a truly unified platform.